Store Policy

Store Policy

1. Product Use and Safety

• All our Makeup Brush Cleaners are designed for external use only.

• Always read and follow the product instructions before use.

• Avoid direct contact with eyes and skin irritation areas.

• Store in a cool, dry place, away from direct sunlight and heat sources.

• Keep out of reach of children and pets.

2. Orders and Payment

• Orders are processed once full payment has been received.

• Accepted payment methods include credit/debit cards, EFT, and secure online payment platforms.

• Prices are subject to change without prior notice but will not affect confirmed orders.

3. Shipping

• Orders are shipped within 2–4 business days after payment confirmation.

• Delivery times may vary depending on location and courier services.

• Customers will receive a tracking number once their order has been dispatched.

• We are not responsible for delays caused by courier services or incorrect shipping details provided by the customer.

4. Returns and Refunds

• Due to hygiene reasons, returns, refunds, or exchanges are not accepted once products have been opened or used.

• If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos, and we will assist with a replacement or resolution.

• All claims must be made via email or our customer service portal.

5. Cancellations

• Orders may be cancelled before shipping only.

• Once shipped, cancellations cannot be processed.

6. Customer Care

• For any product inquiries, order issues, or feedback, contact us via:
  📧 delightssa25@gmail.com📞 Whatsapp Only [0792001316]

7. Disclaimer

• We are not liable for allergic reactions or skin irritations.

• Customers are encouraged to perform a patch test before full use.

• Product results may vary depending on usage and brush type.